Introducing Time Tracking & Timesheets in OneSuite

Hello Everyone,

We’re excited to introduce Time Tracking and Timesheets in OneSuite — a feature designed to help teams manage their working hours more efficiently and keep billable time organized in one place.

For service teams, agencies, and consultants, tracking time accurately is essential. But switching between different tools for time logging, timesheets, and invoicing often creates unnecessary friction. With this update, OneSuite brings everything together so you can track time, review hours, and convert billable work into invoices without leaving your workspace.

This new module allows you and your team to log hours against projects and tasks, manage timesheets from a centralized view, approve billable time, and generate invoices directly from approved entries.

Whether you’re working on hourly contracts, project-based billing, or want better visibility into how your team spends time, this update is built to make your workflow smoother and more efficient.

Let’s explore everything included in the Time Tracking and Timesheets feature in OneSuite.

Why We Built This

For many service teams, time is the product. But managing that time often becomes more complicated than it should be.

Teams usually track work in one place, log hours somewhere else, and then manually turn those hours into invoices later. Some people forget to start timers, others keep notes in spreadsheets, and managers often have to chase down timesheets before billing can even begin.

By the time everything is collected, reviewed, and approved, a simple billing cycle can turn into hours of administrative work.

We kept hearing the same thing from agencies and service providers: tracking billable work should be easier.

That’s why we built Time Tracking and Timesheets directly inside OneSuite.

Now the process becomes much simpler. Your team can track time while working on tasks, review logged hours from a centralized timesheet, approve billable work, and convert those approved entries directly into invoices.

Instead of jumping between tools or manually rebuilding billing data every month, everything now lives in one connected workflow — from work execution to revenue generation.

Time Tracking

This is the part I’m most excited about.

We’ve built a timer-based tracking system that lives right inside your workspace. No separate app. No tab switching. No “I’ll log that later” moments that turn into forgotten hours.

You hit start. You do the work. OneSuite captures it.

Here’s exactly what you can do:

• Start a timer from the main interface — one click, zero friction
• Start a timer directly inside a task, so the time is tied to the work automatically
• Assign the tracked time to a collaborator — great for leads logging on behalf of their team
• Add work notes to each entry so everyone knows what those hours actually covered
• Set hourly billing rates per entry, so billable value is calculated from the moment time is logged
• Pause, reset, discard, or save timers — full control, no locked-in mistakes

What makes this different is where it sits. Time tracking isn’t a separate module you visit at the end of the day. It’s built into the same place where work actually happens — so your team tracks naturally, not reluctantly.

The result: more accurate hours, less chasing people down, and a billing record you can actually trust.

Track Time Directly Inside Tasks

This is where time tracking starts to feel natural.

Instead of opening a separate timer or remembering to log hours later, you can start tracking time directly from the task you’re working on. When you open a project task in OneSuite, the timer is already there, ready to go.

You start the timer and begin working. The time entry automatically connects to that specific task, so every logged hour stays tied to the actual work being done.

Here’s what this enables:

• Open any project task and start tracking time instantly
• Link time entries directly to the task you’re working on
• Keep work logs connected to real project activity
• Reduce manual time entry and forgotten hours

By placing the timer directly in the task panel, OneSuite eliminates the extra step most teams struggle with. You don’t need to switch tools or log time at the end of the day.

Time is captured while work is happening, which means better accuracy, clearer records, and fewer missing billable hours.

Timesheets – Centralized Time Management

Once time starts getting logged across projects and tasks, the next challenge is reviewing and managing those hours properly. That’s where the Timesheet view comes in.

We built this to give teams a clear, centralized place to see every time entry across projects. Instead of digging through tasks or chasing updates from different collaborators, everything shows up in one structured view where hours can be reviewed, verified, and prepared for billing.

Inside the Timesheet module, you can:

• View all logged time entries across projects in one place
• Update availability status when needed
• Mark entries as billable or non-billable depending on the work
• Review and approve hours before they move to invoicing

This step is important because it gives teams a layer of control before billing happens. Managers can quickly verify logged hours, confirm billable work, and make sure everything looks right before it reaches the client.

The goal is simple: clear visibility, better accountability, and cleaner billing records. When teams can review and approve hours in one place, the entire process becomes easier to manage and far more reliable.

Approval Workflow for Billable Hours

Before time entries turn into invoices, there’s an important step in between — approval.

We built this layer to make sure billing stays accurate and controlled, especially for teams working across multiple projects and collaborators. Instead of sending invoices based on raw time logs, OneSuite allows teams to review and approve hours first.

Only entries that meet the right conditions move forward in the billing process:

• The time entry must be marked as Billable
• The entry must be Approved
• The entry must not already be invoiced

This simple workflow adds an extra level of reliability. Managers or team leads can quickly verify the logged hours, confirm the work is billable, and ensure nothing incorrect reaches the invoice stage.

The result is a cleaner billing process with fewer mistakes, fewer client disputes, and invoices that reflect exactly what work was done.

Turn Time Entries Into Client Invoices

Turning tracked hours into invoices should be simple. With this update, OneSuite allows you to generate client invoices directly from approved time entries.

Once hours are reviewed and approved, you can select the project and choose a date range. OneSuite will automatically pull all eligible time entries that are billable, approved, and not yet invoiced. These entries are grouped by task, making the invoice clear and easy for clients to understand.

You can also expand each line item to review the detailed time records before sending the invoice. This ensures everything is accurate and properly reflected in the final billing.

By connecting time tracking with invoicing, OneSuite helps teams convert completed work into billable revenue without manual calculations or extra steps.

Built for Hourly Service Teams

This feature is designed for teams that rely on hour-based work and client billing. For agencies, freelancers, consultants, and service providers, accurately tracking time is essential to running a healthy business.

With OneSuite, teams can log hours while working, review them in the timesheet, and convert approved time entries into invoices without extra steps. This makes it easier to manage projects, keep billing transparent, and ensure no billable time is missed.

Whether you’re managing client retainers, hourly contracts, or project-based services, this workflow helps teams capture work accurately and turn that work into revenue faster.

What the Workflow Looks Like Now

With Time Tracking and Timesheets integrated into OneSuite, managing billable work becomes a simple and structured process. Teams can move from work execution to client billing through a clear workflow inside the platform.

The process now looks like this:

Track Time
Log work hours directly while working on projects or tasks.

Review in Timesheets
View all logged entries in one place and manage billable or non-billable status.

Approve Billable Hours
Verify and approve time entries before they move to the billing stage.

Generate Invoice from Time Entries
Automatically pull approved billable hours into an invoice for the client.

This workflow helps teams capture time more accurately, maintain better control over billable hours, and convert completed work into invoices without manual effort.

What This Improves for Teams

This update is designed to simplify how teams manage time and billing. By bringing time tracking, timesheets, approvals, and invoicing into one workflow, OneSuite removes many of the manual steps that usually slow teams down.

Key improvements include:

• Fewer missed billable hours as time is logged while work is happening
• Better accountability across collaborators with clear records of who worked on what
• Faster invoice preparation by generating invoices directly from approved time entries
• Improved project visibility through centralized timesheet management
• Cleaner billing operations with structured approval before invoicing
  

The result is a smoother workflow where teams spend less time managing hours and more time delivering value to clients.

Stay tuned—this journey is just beginning.