Privacy Policy

Welcome to OneSuite! Your privacy is important to us, and we are committed to protecting and respecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we collect from you when you use our services or visit our website.

Information We Collect

We may collect various types of information from you, including:

Personal Information: This may include your name, email address, postal address, phone number, and other contact details.
Account Information: Information you provide when registering for our services, including username, password, and account preferences.
Payment Information: Financial details such as credit/debit card information when you make payments for our services.
Usage Data: Information about how you interact with our services and website, such as your IP address, device information, and browsing history.
Communications: Records of your correspondence with us, including emails, live chats, and support tickets.

How We Use Your Information

We may use your information for the following purposes:

Providing Services: Delivering the services you requested, including account creation, billing, and customer support.
Communication: Sending you updates, newsletters, and notifications about our services, as well as responding to your inquiries and requests.
Improvement: Analyzing usage data to improve our services, enhance user experience, and develop new features.
Marketing: Promoting our services and sending you relevant marketing communications, subject to your preferences and consent.
Security: Protecting our services and users from fraud, abuse, and unauthorized access.
Legal Compliance: Complying with legal obligations, such as tax requirements or responding to lawful requests from authorities.

Information Sharing

We may share your personal information with:
Service Providers: Trusted third-party service providers who assist us in delivering our services, processing payments, or conducting analytics.
Affiliates: Other companies within our corporate group for internal administrative purposes and business operations.
Business Partners: Third-party partners with whom we collaborate to offer integrated services or joint promotions.
Legal Compliance: Law enforcement agencies, regulatory authorities, or other third parties when required to comply with legal obligations or protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or successor organization.

Your Rights

You have certain rights regarding your personal information, including the right to:
Access: Request access to the personal information we hold about you.
Correction: Correct any inaccuracies in your personal information.
Deletion: Request deletion of your personal information under certain circumstances.
Restriction: Restrict the processing of your personal information in certain situations.
Objection: Object to the processing of your personal information for specific purposes.
Consent Withdrawal: Withdraw consent for processing your personal information, where applicable.
Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

⚡️See also: Report any vulnerabilities to OneSuite systems

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

Complaints

If you have any questions or comments regarding our use of your data, please contact us by email.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please leave us a mail at contact@onesuite.io.